GRG Intelligent Powers the 137th Canton Fair with Smart Technology

From April 15–19 in 2024, the 137th Canton Fair—the world-renowned trade event—kicked off its first phase in Guangzhou. GRG Intelligent Technology (GRG Intelligent), a leader in smart transportation solutions, played a key role in ensuring smooth operations, blending cutting-edge AI and mobility tech to support this global exhibition.

Smart AI Customer Service: Fast, Friendly, and Reliable

With international arrivals surging at Guangzhou Baiyun Airport, GRG Intelligent partnered with the Guangzhou Border Inspection Station to deploy an AI-powered digital human assistant at the T2 terminal. This intelligent system uses GRG Intelligent’s proprietary AI Wangdao model and DeepSeek™ R1 algorithm to deliver instant bilingual answers to over 500 FAQs on visas and entry policies—within milliseconds.

A custom-designed digital avatar, with a warm and welcoming appearance, makes the experience feel human while delivering 24/7 support. It’s tech that speaks your language—literally.

Self-Service Terminals: 30-Second “One-Code Pass” Across the City

To streamline entry for tens of thousands of attendees, GRG Intelligent introduced an AI-driven self-service certification terminal across key points in the city. These smart stations drastically reduce processing time from 30 minutes to just 30 seconds, thanks to:

• Global document recognition supporting over 200 ID types
• Multi-modal biometrics (facial recognition, QR codes)
• Real-time cloud verification & encrypted printing
• Multi-language interfaces for seamless international access

Deployed at airports, train stations, ports, hotels, and Canton Fair venues, over 100 terminals form a connected “15-minute service circle,” making participation easier than ever.

A Complete Digital Ecosystem for Exhibitors & Attendees

More than just access, GRG Intelligent’s system connects with the Canton Fair's digital platform, enabling:

• Instant badge issuance
• Appointment scheduling
• Indoor navigation
• Real-time translation

Each terminal serves 300+ users daily, boosting efficiency by 60x and ensuring stable, uninterrupted service through a fault-tolerant design.

Empowering the Future of Global Exhibitions

From smart customer service to a city-wide network of intelligent terminals, GRGIntech has built a digital backbone for the Canton Fair—showcasing the innovation and reliability of Made-in-China technology.

As GRGIntech continues to explore the frontiers of AI in transportation and beyond, it’s not just enabling smoother journeys—it’s shaping the future of global events.